Communication Skills for Professionals Supporting the Learning of those with Special Educational Needs and Disability

Overview

Framework:
RQF
Level:
Level 4
Unit No:
M/506/6403
Credits:
4
Guided learning hours:
16 hours

Assessment Guidance

The unit should be assessed by a Portfolio of Evidence.

For learning outcomes 2 and 3, learners must provide assessment evidence that has been produced in a real working environment, while supporting learners aged between 3 and 25 years, with special educational needs and disability.

Simulation is not permitted.

Unit Learning Outcomes

1

Understand effective communication when working with learners with special educational needs and disability (SEND).

Assessment Criteria

  • 1.1

    Explain the importance of effective communication with learners with SEND, their parents and carers, colleagues and other key stakeholders.

  • 1.2

    Summarise the principles of effective practice in communicating with learners with SEND, their parents and carers, colleagues and other key stakeholders.

2

Be able to communicate with learners with SEND.

Assessment Criteria

  • 2.1

    Select and use communication methods appropriate to individual learners.

  • 2.2

    Use appropriate verbal and non-verbal communication skills, including listening skills, to communicate with learners.

  • 2.3

    Contribute to creating an environment where learners are able to communicate their views, wishes and feelings about different aspects of their learning, and to feel that these are valued.

3

Be able to communicate effectively with parents and carers of learners with SEND.

Assessment Criteria

  • 3.1

    Use appropriate communication skills to talk and listen to parents and carers about different aspects of their child’s or young person’s learning (eg identification of SEN, decision-making, review).

  • 3.2

    Contribute to creating an environment where parents and carers are able to communicate their views and experiences and to feel that these are valued.

4

Be able to evaluate the effectiveness of a learning provider’s communication practices in relation to learners with SEND.

Assessment Criteria

  • 4.1

    Evaluate how effectively a specific learning provider (eg school or college) manages its communication:

    • with learners with SEND

    • with the parents/carers of learners with SEND

    • with key stakeholders with an interest in learners with SEND

    • between colleagues responsible for supporting learners with SEND to achieve positive outcomes.

  • 4.2

    Explain how a specific learning provider could improve its communication practices in relation to learners with SEND.