Working Safely in a Retail Environment

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Unit Learning Outcomes

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1 — Know types of accident and emergency in a retail environment.

Assessment Criteria

• 1.1
  Identify common types of accident and emergency that can arise in a retail environment.

2 — Know why it is important, as a retail worker, to conduct self at work in a way that maintains health and safety.

Assessment Criteria

• 2.1
  State how own conduct can contribute to the health and safety of self and others.
• 2.2
  State key legal requirements for safe and healthy practice in a workplace.

3 — Know about safe practice in a retail environment.

Assessment Criteria

• 3.1
  Outline the purpose of organisational health and safety procedures in a retail setting.
• 3.2
  State key features of safe lifting and handling.
• 3.3
  Identify sources of help and advice on safe behaviour in a retail environment.

4 — Be able to follow organisational procedures in the event of accidents and emergencies in a retail environment.

Assessment Criteria

• 4.1
  Identify sources of help in the event of accidents and emergencies.
• 4.2
  State who to inform if an actual or potential accident or emergency is identified.
• 4.3
  Follow instructions given by senior staff and/or the emergency services in relation to accidents and emergencies.

5 — Be able to work safely within a retail environment.

Assessment Criteria

• 5.1
  Complete tasks in a safe manner, in line with instructions from senior staff or colleagues.