Overview

Framework:
RQF
Level:
Level 3
Unit No:
T/650/2156
Credits:
4
Guided learning hours:
25 hours

Assessment Guidance

This unit must be assessed in accordance with the Skills for Care and Development Assessment Principles.
Learning Outcomes 3. 4 and 5 must be assessed in a real work environment.

Unit Learning Outcomes

1

Understand theories of teams and team working.

Assessment Criteria

  • 1.1

    Outline models of team working.

  • 1.2

    Explain the process of team development.

  • 1.3

    Analyse how shared goals can lead to team cohesion.


2

Understand principles that underpin effective teamwork in an adult care setting.

Assessment Criteria

  • 2.1

    Explain why teams in adult care settings need:

    • clear objectives

    • clearly defined roles and responsibilities

    • trust and accountability

    • confidentiality

    • effective communication

    • to be able to use conflict resolution techniques.

  • 2.2

    Explain why mutual respect and support promotes effective teamwork.

  • 2.3

    Explain how the values of own organisation influences the working of your team.

  • 2.4

    Explain how teams manage change in an adult care setting.

  • 2.5

    Explain benefits of effective team performance within an adult care setting.


3

Be able to work as part of a team in an adult care setting.

Assessment Criteria

  • 3.1

    Identify own role and responsibility in the team.

  • 3.2

    Fulfil own responsibilities within the team.

  • 3.3

    Communicate effectively with team members.

  • 3.4

    Involve other team members in decision making.

  • 3.5

    Seek support and advice from others.

    This could be from within the team, from other internal sources or from external sources or agencies.

  • 3.6

    Offer support to other team members.

  • 3.7

    Explain lines of reporting and responsibility in the team.

  • 3.8

    Analyse the strengths and contributions of other team members to the work of the team.


4

Be able to support individual team members.

Assessment Criteria

  • 4.1

    Provide encouragement and support to individual team members within their roles.

  • 4.2

    Provide constructive feedback on performance to individual team members.


5

Be able to review the work of the team.

Assessment Criteria

  • 5.1

    Reflect on own performance in working as part of a team.

  • 5.2

    Review team performance in achieving or working towards goals.

  • 5.3

    Contribute to the development of continuous improvement within the work of the team.