Overview

Framework:
RQF
Level:
Level 4
Unit No:
L/650/2162
Credits:
3
Guided learning hours:
20 hours

Assessment Guidance

Models may include:
• Team development activities
• Induction into a new team
Approaches may include groups such as quality circles

Aim

The purpose of this unit is to assess the learner’s knowledge and understanding necessary to support and enable team development.

Unit Learning Outcomes

1

Understand the attributes of effective team performance.

Assessment Criteria

  • 1.1

    Define key features of effective team performance.

  • 1.2

    Compare models used to link individual roles and development with team performance.


2

Know how to support team development.

Assessment Criteria

  • 2.1

    Analyse the stages of team development.

  • 2.2

    Identify barriers to success and how these can be overcome.

  • 2.3

    Analyse the effect group norms may have on team development.

  • 2.4

    Differentiate between beneficial conflict and destructive conflict in teams.

  • 2.5

    Evaluate methods of dealing with conflict within a team.

  • 2.6

    Compare methods of developing and establishing trust and accountability within a team.


3

Know how to promote shared purpose within a team.

Assessment Criteria

  • 3.1

    Evaluate ways of promoting a shared vision within a team.

  • 3.2

    Review approaches that encourage sharing of skills and knowledge between team members.


4

Know how to promote a ‘no-blame culture’ within a team.

Assessment Criteria

  • 4.1

    Define the meaning of a ‘no blame culture’.

  • 4.2

    Evaluate the benefits of a ‘no blame culture’.

  • 4.3

    Describe how systems and processes can be used to support a no blame culture.

  • 4.4

    Describe strategies for managing risks associated with a no blame culture.


5

Understand different styles of leadership and management.

Assessment Criteria

  • 5.1

    Compare different styles of leadership and management.

  • 5.2

    Reflect on adjustments to own leadership and management style that may be required in different circumstances.