Overview
Qualification Grading Type
Graded
Graded
For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
Facilitate an appropriate physical and psychological environment in which to practise counselling skills.
Use counselling skills within an ethical framework.
Work within limits of own ability.
Suggest relevant sources of support when own limits are exceeded.
Establish appropriate personal and time boundaries.
Establish the nature and limits of confidentiality.
Use a wide range of active listening skills in a counselling situation.
Identify a range of question styles to encourage the person being helped to explore key issues.
Demonstrate the core qualities of empathy, acceptance and congruence within a counselling situation.
Enable the person being helped to focus on their own needs and concerns, without leading them.
Manage own feelings in order to ensure they do not have a negative impact on the person being helped.