Overview
Qualification Grading Type
Graded
Graded
For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
Learners should explain at least two theories.
Analyse when advocacy skills may be used in the workplace.
Give illustrative examples of institutionalisation in the workplace.
Assess the importance of working as part of a team and maintaining good communication.
Evaluate successful and unsuccessful ways of coping with pressure when working with others.
Explain the concept of empathy when working with others, giving examples from the workplace.
Explain the concept of reflection and its importance in the workplace.
Reflect on own actions when working with others with a goal of changing and improving practice.