Overview
Qualification Grading Type
Graded
Unit Learning Outcomes
1.
Be able to relate theories of group dynamics, interpersonal skills, advocacy and institutionalisation to the workplace.
Assessment Criteria
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1.1.
Explain theories of group dynamics and interpersonal skills and how they relate to the workplace.
Learners should explain at least two theories.
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1.2.
Analyse when advocacy skills may be used in the workplace.
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1.3.
Give illustrative examples of institutionalisation in the workplace.
2.
Know the importance of being empathetic and how to work with others.
Assessment Criteria
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2.1.
Assess the importance of working as part of a team and maintaining good communication.
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2.2.
Evaluate successful and unsuccessful ways of coping with pressure when working with others.
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2.3.
Explain the concept of empathy when working with others, giving examples from the workplace.
3.
Be able to reflect on own practice in an effective way.
Assessment Criteria
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3.1.
Explain the concept of reflection and its importance in the workplace.
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3.2.
Reflect on own actions when working with others with a goal of changing and improving practice.