Overview
Assessment Guidance
None
Unit Learning Outcomes
1
Know the structure of the hospitality industry
Assessment Criteria
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1.1
Identify different types of outlets within the industry
1.1: Types of outlets, for example:
- hotels
- restaurants
- cafés
- bars and pubs
- catering services
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1.2
Outline the services offered within the industry
1.2: Services, for example:
- accommodation
- food and beverage
- customer service
- special events
- takeaway and delivery
2
Know the career opportunities in the hospitality industry
Assessment Criteria
-
2.1
Describe job roles in the industry
2.1: Job roles, for example:
- chef/cook
- waiter/waitress
- receptionist
- housekeeper
- bartender
- event coordinator
- manager
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2.2
Describe career opportunities in the industry
2.2: Career opportunities, for example:
- progression
- specialisation
- training
- apprenticeships
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2.3
State different working patterns in the industry
2.3: Working patterns, for example:
- full-time
- part-time
- shift work
- seasonal work
- casual/on-call work
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2.4
Identify sources of information on training and career opportunities
2.4: Sources of information, for example:
- job websites
- hospitality associations
- schools/colleges
- training providers
- workplace opportunities
- social media