Overview
Assessment Guidance
None
For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
Assessment Criteria
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1.1: Types of outlets, for example:
- hotels
- restaurants
- cafés
- bars and pubs
- catering services
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1.2: Services, for example:
- accommodation
- food and beverage
- customer service
- special events
- takeaway and delivery
Assessment Criteria
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2.1: Job roles, for example:
- chef/cook
- waiter/waitress
- receptionist
- housekeeper
- bartender
- event coordinator
- manager
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2.2: Career opportunities, for example:
- progression
- specialisation
- training
- apprenticeships
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2.3: Working patterns, for example:
- full-time
- part-time
- shift work
- seasonal work
- casual/on-call work
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2.4: Sources of information, for example:
- job websites
- hospitality associations
- schools/colleges
- training providers
- workplace opportunities
- social media