Accessible Travel and Tourism

Overview

Framework:
RQF
Level:
Level 1
Unit No:
D/504/7815
Credits:
3
Guided learning hours:
25 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Know how to find out about the suitability of tourism venues for customers with specific needs.

Assessment Criteria

  • 1.1
    State why it is important for tourism venues to provide information for customers with specific needs.
  • 1.2
    Identify signs and symbols for denoting accessibility and special facilities.
  • 1.3
    Identify organisations other than travel companies that provide travel and tourism information for customers with specific needs.
  • 1.4
    Identify sources of information on accessibility and special facilities.
  • 1.5
    Identify checks to confirm the provision of services for customers with specific needs.
2 — Understand key services and facilities required by travel and tourism customers with specific needs.

Assessment Criteria

  • 2.1
    Outline key services and facilities required by customers with different specific needs.
  • 2.2
    Describe ways in which organisations meet these needs.
  • 2.3
    Give examples of situations in which it would not be reasonable to expect an organisation to be able to meet customers' specific needs.
3 — Know about the legislation relevant to meeting the needs of travel and tourism customers with specific needs.

Assessment Criteria

  • 3.1
    Identify key legislation in relation to tourism for all.