Recommending Holidays to Suit Customers’ Needs

Overview

Framework:
RQF
Level:
Level 1
Unit No:
A/504/7997
Credits:
3
Guided learning hours:
28 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Know about types of holiday and holiday customers.

Assessment Criteria

  • 1.1
    Identify different holiday types.
  • 1.2
    Describe the features and benefits of different holiday types.
  • 1.3
    Identify different types of holiday customer.
  • 1.4
    Describe the requirements of different types of holiday customers.
  • 1.5
    Outline ways to match holidays to customers.
2 — Be able to recommend a holiday to a customer.

Assessment Criteria

  • 2.1
    Identify the holiday requirements of a customer.
  • 2.2
    Use different sources of information to identify a holiday for a customer to meet their requirements.
  • 2.3
    Explain to the customer how the selected holiday meets their needs.