Airline Services

Overview

Framework:
RQF
Level:
Level 1
Unit No:
K/504/7817
Credits:
3
Guided learning hours:
25 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know the types of passenger airline and their services.

Assessment Criteria

  • 1.1
    Describe the different types of passenger airline.
  • 1.2
    Identify routes for each type of airline.
  • 1.3
    Describe the in-flight services for each type of airline including entertainment.
2

Know the booking processes for airlines.

Assessment Criteria

  • 2.1
    Identify different ways of booking a flight.
  • 2.2
    Describe the benefits for the customer of on-line air ticket booking.
  • 2.3
    Describe the benefits for the customer of booking an air ticket at a travel agent.
  • 2.4
    Give reasons why different types of airlines use different booking processes.
3

Be able to compare different types of airline.

Assessment Criteria

  • 3.1
    Outline the advantages and disadvantages to customers of using each type of airline.