Overview

Framework:
RQF
Level:
Level 1
Unit No:
Y/502/3982
Credits:
3
Guided learning hours:
25 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Be able to communicate in a salon environment.

Assessment Criteria

  • 1.1

    Communicate professionally in a salon environment to meet the needs of different people.

    1.1: Communicate professionally, for example:

    • use polite language
    • active listening
    • adapt communication style
    • non-verbal communication
    • team communication
  • 1.2

    Identify the effects of positive and negative attitudes and behaviours.

    1.2: Effects of positive and negative attitudes and behaviours, for example:

    • effects on clients
    • effects on colleagues
    • effects on the salon or business

2

Be able to present a professional image and maintain personal hygiene in a salon.

Assessment Criteria

  • 2.1

    Identify how to promote a professional image in a salon.

    2.1: Promote a professional Image, for example:

    • dress code
    • personal grooming
    • positive body language
    • professional conduct
    • work environment
  • 2.2

    Identify how to maintain personal hygiene.

    2.2: Maintain personal hygiene, for example:

    • hand hygiene
    • clean uniforms
    • oral hygiene
    • body care
    • hair care
  • 2.3

    Present a professional image in line with salon policy.

    2.3: Professional image, for example:

    • follow salon standards
    • workstation appearance
    • client interactions
    • personal presentation
    • adaptability