Selling Skills

Overview

Framework:
RQF
Level:
Entry Level 2
Unit No:
F/504/9413
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Be able to inform customers about products or services.

Assessment Criteria

  • 1.1
    Provide customers with key information about the products or services of a specific business enterprise (e.g. price, who made the cakes, what colours are available).
2 — Be able to encourage customers to buy products or services.

Assessment Criteria

  • 2.1
    Give customer reasons for buying the products or services of a specific business enterprise (e.g. it’s cheaper than in the local supermarket).