Employability and Enterprise

Agriculture, Environment & Animal Care

Vocational Qualifications

Catering, Hospitality & Leisure

Vocational Qualifications

Childcare & Education

Access to HE
Apprenticeships
Pre-Access to HE
Vocational Qualifications

Construction, Engineering & Manufacturing

Access to HE
Vocational Qualifications

Creative, Design & Digital

Access to HE
Vocational Qualifications

Education & Training

Professional Development

Hair & Beauty

Vocational Qualifications

Health, Science & Social Care

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Apprenticeships
Pre-Access to HE
Vocational Qualifications

Life Skills & Progression

Personal & Social Development

Personal and Professional Development

Personal & Social Development
Professional Development
Vocational Qualifications

Public & Protective Services

Access to HE
Vocational Qualifications

Safeguarding & Wellbeing

Supporting SEND

Personal & Social Development
Professional Development

Transport & Logistics

Access to HE
Vocational Qualifications

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
Y/504/9420
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of evidence

Unit Learning Outcomes

1

Be able to inform customers about products or services.

Assessment Criteria

  • 1.1
    Outline products or services of a specific business enterprise to customers (e.g. main ingredients of food products, details of local craft group who produced the pottery, differences between differently priced car wash/valet services).

2

Be able to encourage customers to buy products or services.

Assessment Criteria

  • 2.1
    Use basic sales techniques (e.g. stating the benefits of a particular product) to encourage customers to buy the products or services of a specific business enterprise.

Offer this Unit

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