Optimise IT System Performance

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Maintain hardware and software in working order

Assessment Criteria

• 1.1
  Identify the operating system and capacity of the computer system
  
• 1.2
  Take appropriate steps to protect computer hardware against loss or damage
  
• 1.3
  Run anti-virus and other security software regularly
  
• 1.4
  Set up printers and other peripheral devices
  

2 — Manage files to maintain system performance

Assessment Criteria

• 2.1
  Use file navigation software to organise files into an appropriate folder structure
  
• 2.2
  Backup and restore files and folders
  
• 2.3
  Identify why it is important to undertake routine file housekeeping of the information stored on computer systems
  
• 2.4
  Carry out routine file housekeeping so that information is easy to find
  

3 — Respond to common IT system problems and errors

Assessment Criteria

• 3.1
  Identify common IT system problems and responses
  
• 3.2
  Respond appropriately to common IT system problems
  
• 3.3
  Identify where to get expert advice
  
• 3.4
  Seek expert advice when appropriate
  

4 — Customise the working environment to meet needs

Assessment Criteria

• 4.1
  Adjust system settings as appropriate to individual needs