Optimise IT System Performance

Overview

Framework:
RQF
Level:
Level 3
Unit No:
K/502/4246
Credits:
5
Guided learning hours:
40 hours

Unit Learning Outcomes

1

Keep computer hardware and software operating efficiently

Assessment Criteria

  • 1.1
    Explain the factors that should be taken into account when choosing an operating system
  • 1.2
    Take appropriate steps to protect computer hardware from loss or damage
  • 1.3
    Explain why routine fault-finding procedures are important
  • 1.4
    Use an appropriate fault-finding procedure to routinely monitor hardware performance
  • 1.5
    Configure anti-virus and other security software
  • 1.6
    Install and configure printers and other peripheral devices
  • 1.7
    Configure synchronisation and maintain security on remote access sessions
  • 1.8
    Configure a computer to present or display information to an audience
2

Manage files to maintain and improve performance

Assessment Criteria

  • 2.1
    Explain why it is important to undertake file housekeeping of the information stored on computer systems and how it affects performance
  • 2.2
    Use file navigation software to organise files into an appropriate folder structure
  • 2.3
    Archive, backup and restore files and folders
  • 2.4
    Manage file and disk housekeeping so that information is secure and easy to find
  • 2.5
    Configure access to remote file systems
  • 2.6
    Distinguish between data and system file types
3

Troubleshoot and respond to IT system problems quickly and effectively

Assessment Criteria

  • 3.1
    Assess IT system problems, explain what causes them and how to respond to them and avoid similar problems in the future
  • 3.2
    Carry out contingency planning to recover from system failure and data loss
  • 3.3
    Monitor and record IT system problems to enable effective response
  • 3.4
    Monitor system settings and adjust when necessary
  • 3.5
    Explain when and where to get expert advice
  • 3.6
    Help others to select and use appropriate resources to respond to IT system problems
  • 3.7
    Check that errors and problems have been resolved satisfactorily
4

Plan and monitor the routine and non-routine maintenance of hardware and software

Assessment Criteria

  • 4.1
    Clarify the resources that will be needed to carry out maintenance
  • 4.2
    Develop a plan for the maintenance of IT hardware and software
  • 4.3
    Monitor the implementation of maintenance plans, updating them where necessary
5

Review and modify hardware and software to maintain performance

Assessment Criteria

  • 5.1
    Use appropriate techniques to maintain software for optimum performance
  • 5.2
    Clarify when and how to upgrade software
  • 5.3
    Review and modify hardware settings to maintain performance