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Unit Learning Outcomes
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1 — Know what assertiveness is.
2 — Understand how to be assertive.
Assessment Criteria
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2.1
State the benefits of being assertive.
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2.2
Identify a situation where assertiveness could be used to achieve a desired outcome.
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2.3
Demonstrate assertive behaviour in a given situation.
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2.4
Outline the importance of self-control when being assertive.