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Overview

Framework:
RQF
Level:
Level 1
Unit No:
Y/503/0964
Credits:
1
Guided learning hours:
9 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Know what assertiveness is.

Assessment Criteria

  • 1.1
    Define assertiveness.
  • 1.2
    Outline the difference between ‘assertive’, ‘passive’ and ‘aggressive’.

2

Understand how to be assertive.

Assessment Criteria

  • 2.1
    State the benefits of being assertive.
  • 2.2
    Identify a situation where assertiveness could be used to achieve a desired outcome.
  • 2.3
    Demonstrate assertive behaviour in a given situation.
  • 2.4
    Outline the importance of self-control when being assertive.

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