Overview

Framework:
RQF
Level:
Level 1
Unit No:
Y/503/0964
Credits:
1
Guided learning hours:
9 hours

Assessment Guidance

N/A

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Know what assertiveness is.

Assessment Criteria

  • 1.1
    Define assertiveness.
  • 1.2
    Outline the difference between ‘assertive’, ‘passive’ and ‘aggressive’.
2 — Understand how to be assertive.

Assessment Criteria

  • 2.1
    State the benefits of being assertive.
  • 2.2
    Identify a situation where assertiveness could be used to achieve a desired outcome.
  • 2.3
    Demonstrate assertive behaviour in a given situation.
  • 2.4
    Outline the importance of self-control when being assertive.