The aim of this unit is to help learners understand different types of businesses and how they are organised. Learners will also consider different administrative processes and their importance to the business.
For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
1 — Understand the aims and objectives of different types of business organisation.
Assessment Criteria
1.1: Aims and objectives, for example:
aims provide overall direction and purpose for the organisation
objectives help to break down aims into measurable and achievable targets
1.2
Identify the aims and objectives of different types of business organisation.
2 — Know the different types of business ownership.
Assessment Criteria
2.1
Describe the different types of business ownership.
2.2
Outline with examples, why different organisations have different types of ownership.
3 — Know how the structures of organisations differ.
Assessment Criteria
3.1: Organisational functional areas, for example:
HR (Human Resources)
finance
marketing
operations/production
IT
customer service
3.2: Organisational structures, for example:
hierarchical structure
network structure
team structure
circular structure
4 — Know the importance of administration within an organisation.
Assessment Criteria
4.1
Identify different administrative skills and their role in business organisations.
4.2: Administrative processes, for example:
filing systems
diary management
data entry and database management
inventory management
customer communication
4.3
Explain why efficient administration is critical to business success.