Overview

Framework:
RQF
Level:
Level 2
Unit No:
Y/505/2494
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

Aim

The aim of this unit is to help learners understand different types of businesses and how they are organised. Learners will also consider different administrative processes and their importance to the business.

Unit Learning Outcomes

1

Understand the aims and objectives of different types of business organisation.

Assessment Criteria

  • 1.1

    Explain why organisations set aims and objectives.

    1.1: Aims and objectives, for example:

    • aims provide overall direction and purpose for the organisation
    • objectives help to break down aims into measurable and achievable targets

  • 1.2
    Identify the aims and objectives of different types of business organisation.

2

Know the different types of business ownership.

Assessment Criteria

  • 2.1
    Describe the different types of business ownership.
  • 2.2
    Outline with examples, why different organisations have different types of ownership.

3

Know how the structures of organisations differ.

Assessment Criteria

  • 3.1

    Identify organisational functional areas and their key roles.

    3.1: Organisational functional areas, for example:

    • HR (Human Resources)
    • finance
    • marketing
    • operations/production
    • IT
    • customer service

  • 3.2

    Describe the organisational structures of different businesses.

    3.2: Organisational structures, for example:

    • hierarchical structure
    • network structure
    • team structure
    • circular structure 


4

Know the importance of administration within an organisation.

Assessment Criteria

  • 4.1
    Identify different administrative skills and their role in business organisations.
  • 4.2

    Describe some commonly used administrative processes and their value to business.

    4.2: Administrative processes, for example:

    • filing systems
    • diary management
    • data entry and database management
    • inventory management
    • customer communication

  • 4.3
    Explain why efficient administration is critical to business success.