Overview
Assessment Guidance
Portfolio of Evidence.
Portfolio of Evidence.
Know about the range of establishments providing hospitality products and services.
Learning Outcome 1: Indicative Content
Types of establishment providing accommodation
Products and services
Types of establishment providing catering include most accommodation providers plus:
Products and services
Understand about the importance of the hospitality industry to the travel and tourism customer.
Learning Outcome 2: Indicative Content
Responsibilities of front desk include:
Importance of housekeeping: