Overview

Framework:
RQF
Level:
Level 2
Unit No:
K/505/3245
Credits:
4
Guided learning hours:
32 hours

Assessment Guidance

Portfolio of Evidence.

Unit Learning Outcomes

1

Know about marketing in the sport and active leisure industry.

Assessment Criteria

  • 1.1
    Outline the importance of marketing to the sport and active leisure industry.
  • 1.2
    Describe some core marketing skills used in a specific sport or active leisure facility.

2

Know about customer service in the sport and active leisure industry.

Assessment Criteria

  • 2.1
    Outline the importance of customer service to the sport and active leisure industry.
  • 2.2
    Describe effective customer service skills used in a specific sport or active leisure facility.

3

Know about business-planning and strategy in the sport and active leisure industry.

Assessment Criteria

  • 3.1
    Outline the importance of business-planning and strategy to the sport and active leisure industry.
  • 3.2
    Outline ways in which business-planning and strategy skills are applied in a specific sport or active leisure facility.

4

Know about people management in the sport and active leisure industry.

Assessment Criteria

  • 4.1
    Outline the importance of people management to the sport and active leisure industry.
  • 4.2
    Describe some core people management skills used in a specific sport or active leisure facility.

5

Know about financial and legal considerations in the sport and active leisure industry.

Assessment Criteria

  • 5.1
    Outline the importance of understanding financial and legal considerations when working in the sport and active leisure industry.
  • 5.2
    Give examples of financial and legal considerations affecting a specific sport or active leisure facility.