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Overview

Framework:
RQF
Level:
Level 1
Unit No:
H/507/1338
Credits:
1
Guided learning hours:
10 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand the importance of positive attitudes and behaviours at work.

Assessment Criteria

  • 1.1

    Explain why it is important to follow an organisation’s rules and procedures.

  • 1.2

    Describe the benefits of positive attitudes and behaviours for self.

  • 1.3

    Describe the benefits of positive attitudes and behaviours at work.


2

Be able to demonstrate a range of positive attitudes and behaviours in the workplace.

Assessment Criteria

  • 2.1

    Interact appropriately with colleagues and customers.

  • 2.2

    Follow organisational procedures governing attitudes and behaviours at work.


3

Be able to assess own attitudes and behaviours in the workplace.

Assessment Criteria

  • 3.1

    Identify own positive attitudes and behaviours.

  • 3.2

    Describe how own attitudes and behaviours could be improved.


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