Be able to listen and respond to non verbal and verbal information.
Assessment Criteria
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2.1
Identify types of non verbal communication.
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2.2
Use and respond to non verbal communication to indicate engagement and interest.
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2.3
Listen critically to verbal information.
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2.4
Indicate understanding of verbal information.
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2.5
Identify speakers’ intentions.
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2.6
Respond to verbal information according to its nature and content.