Overview
Assessment Guidance
N/A
Unit Learning Outcomes
1
Understand leadership styles in organisations.
Assessment Criteria
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1.1
Describe characteristics of effective leaders.
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1.2
Describe different leadership styles.
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1.3
Describe ways in which leaders can motivate their teams.
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1.4
Explain the benefits of effective leadership for organisations.
2
Understand team dynamics.
Assessment Criteria
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2.1
Explain the purpose of different types of teams.
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2.2
Describe the stages of team development and behaviour.
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2.3
Explain the concept of team role theory.
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2.4
Explain how the principle of team role theory is used in team building and leadership.
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2.5
Explain typical sources of conflict within a team and how they could be managed.
3
Understand techniques used to manage the work of teams.
Assessment Criteria
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3.1
Explain the factors to be taken into account when setting targets.
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3.2
Describe a range of techniques to monitor the flow of work of a team.
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3.3
Describe techniques to identify and solve problems within a team.
4
Understand the impact of change management within a team.
Assessment Criteria
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4.1
Describe typical reasons for organisational change.
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4.2
Explain the importance of accepting change positively.
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4.3
Explain the potential impact on a team of negative responses to change.
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4.4
Explain how to implement change within a team.
5
Understand team motivation.
Assessment Criteria
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5.1
Explain the meaning of the term “motivation”.
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5.2
Explain factors that affect the level of motivation of team members.
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5.3
Describe techniques that can be used to motivate team members.
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5.4
Explain how having motivated staff affects an organisation.