Overview

Framework:
RQF
Level:
Level 3
Unit No:
R/506/1937
Credits:
6
Guided learning hours:
34 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Understand the principles of workforce management.

Assessment Criteria

  • 1.1

    Explain the relationship between Human Resources (HR) functions and other business functions.

  • 1.2

    Explain the purpose and process of workforce planning.

  • 1.3

    Explain how employment law affects an organisation’s HR and business policies and practices.

  • 1.4

    Evaluate the implications for an organisation of utilising different types of employment contracts.

  • 1.5

    Evaluate the implications for an individual of different types of employment contracts.


2

Understand equality of opportunity, diversity and inclusion.

Assessment Criteria

  • 2.1

    Explain an organisation’s responsibilities and liabilities under equality legislation.

  • 2.2

    Explain the benefits that effective equality of opportunity, diversity and inclusion policies bring to individuals and organisations.

  • 2.3

    Explain the language and behaviour that support commitments to equality of opportunity, diversity and inclusion.

  • 2.4

    Explain how to measure diversity within an organisation.


3

Understand team building and dynamics.

Assessment Criteria

  • 3.1

    Explain the difference between a group and a team.

  • 3.2

    Outline the characteristics of an effective team.

  • 3.3

    Explain the techniques of building a team.

  • 3.4

    Explain techniques to motivate team members.

  • 3.5

    Explain the importance of communicating targets and objectives to a team.

  • 3.6

    Examine theories of team development.

  • 3.7

    Explain common causes of conflict within a team.

  • 3.8

    Explain techniques to manage conflict within a team.


4

Understand performance management.

Assessment Criteria

  • 4.1

    Identify the characteristics of an effective performance management system.

  • 4.2

    Explain the uses of specific, measurable, achievable, realistic and time-bound (SMART) objectives and priorities.

  • 4.3

    Describe best practice in conducting appraisals.

  • 4.4

    Explain the factors to be taken into account when managing people’s wellbeing and performance.

  • 4.5

    Explain the importance of following disciplinary and grievance processes.


5

Understand training and development.

Assessment Criteria

  • 5.1

    Explain the benefits of employee development.

  • 5.2

    Explain the advantages and limitations of different types of training and development methods.

  • 5.3

    Explain the role of targets, objectives and feedback in employee development.

  • 5.4

    Explain how personal development plans support the training and development of individuals.

  • 5.5

    Explain how to make use of planned and unplanned learning opportunities to meet individuals’ preferred learning styles.

  • 5.6

    Explain how to support individuals’ learning and development.


6

Understand reward and recognition.

Assessment Criteria

  • 6.1

    Describe the components of ‘total reward’.

  • 6.2

    Analyse the relationship between motivation and reward.

  • 6.3

    Explain different types of pay structures.

  • 6.4

    Explain the risks involved in the management of reward schemes.