Exploring solutions to business problems

Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/615/8547
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Portfolio of Evidence

Aim

Learners will face day-to-day problems when they are in the workplace. This unit will help learners identify and implement potential solutions to given problems. They will then monitor the success of the solution.

Unit Learning Outcomes

1.

Know the type of problems business organisations face.

Examples of workplace problems could include:

  • insufficient resources – staff, finances
  • poor management
  • Outdated equipment
  • poor product or service

Assessment Criteria

  • 1.1

    Describe the type of problems business organisations face.

2.

Be able to explore solutions to an organisations business problems.

This is a practical learning outcome where the learner must demonstrate their ability to explore solutions to business problems. Learners may be given different scenarios of workplace situations that they are familiar with. For example:

  • Large numbers of products are being returned due to faults
  • Customers are not returning due to poor service
  • Staff keep leaving

Assessment Criteria

  • 2.1

    Work with others to explore the possible reasons for a specific, business problem.

  • 2.2

    Select a possible solution from the options presented.

3.

Be able to work with others to help solve business problems.

Ideally learning outcome 3 should continue on from learning outcome 3 to make it more meaningful for the learner. They need to implement an agreed solution and use checks to confirm if the problem has been solved.

Assessment Criteria

  • 3.1

    Implement an agreed solution to a specific business problem.

  • 3.2

    Use checking procedures to confirm that the business problem has been solved.