Be able to explore solutions to an organisations business problems.
This is a practical learning outcome where the learner must demonstrate their ability to explore solutions to business problems. Learners may be given different scenarios of workplace situations that they are familiar with. For example:
- Large numbers of products are being returned due to faults
- Customers are not returning due to poor service
- Staff keep leaving
Assessment Criteria
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2.1
Work with others to explore the possible reasons for a specific, business problem.
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2.2
Select a possible solution from the options presented.