ICT for the Workplace

Know the importance of making effective use of ICT in the workplace.

Examples of how ICT can contribute to the effectiveness of an organisation may include:

• information is easily accessible
• inforation can be stored and retrieved efficiently
• data can be used for a range of purposes including marketing and developing new products and services
• widen the market place e.g. international, other parts of the country.

Inefficient use of ICT can result in:

• financial losses
• time wasting.

Assessment Criteria

• 1.1

  Explain how effective use of ICT can contribute to the overall effectiveness of an organisation.

• 1.2

  Describe the possible impact of poor use of ICT on an organisation.

Be able to identify the ICT requirements of workplace tasks.

Different ICT software application that can meet the requirements of complex work tasks could include:

• software for entering data regarding children
• software for sending and receiving emails and attachments securely
• software for specific work tasks e.g. spreadsheet, charts. 

Assessment Criteria

• 2.1

  Describe the ICT requirements for different complex workplace tasks.

Be able to make safe use of an ICT system to undertake workplace tasks.

Use of workplace ICT policies and procedures to safely use ICT to complete different workplace tasks efficiently. This could include:

• enter, search, sort and edit confidential data
• apply editing, formatting and layout techniques to meet workplace tasks
• Creating work related records that can be accessed by other staff
• creating text, graphic, numerical data e.g. child development assessments
• creating, using and maintaining secure passwords and file labelling
• ways to check reliability of online sources.

Assessment Criteria

• 3.1

  Use ICT to complete different complex workplace tasks efficiently.

• 3.2

  Develop and use storage systems to enable efficient retrieval of information.

• 3.3

  Follow workplace guidelines for safe and secure use of ICT.

Be able to use ICT to find and select information for workplace tasks.

Use of ICT to research information from different sources to meet the requirements of a complex work could include:

• reading and retrieving information from case files stored on ICT
• receiving, reading, sending and recording information received by email with attachments
• safe and effective online web search for information –e.g. search engines
• recognising currency, relevance and bias when selecting and using information.

Assessment Criteria

• 4.1

  Use ICT to locate and select relevant and reliable information from different sources to meet the requirements of a complex workplace task.

Be able to use ICT to present and share work-related information.

Use of ICT to present and share information using appropriate software could include:

• text
• tables
• graphics
• records
• numbers
• charts and graphs
• audio and video clips.

These must be presented in a format suitable for the audience so may be printed or for viewing on screen.

Assessment Criteria

• 5.1

  Be able to use ICT to present and share work-related information.

• 5.2

  Use appropriate software to present conclusions including:

  •text
  •images
  

  •graphs/charts

  in a format suitable for the purpose and for the audience.