Team Work in Health, Social Care or Children’s and Young People’s Settings

Overview

Framework:
RQF
Level:
Level 2
Unit No:
K/615/9205
Credits:
3
Guided learning hours:
25 hours

Assessment Guidance

Portfolio of Evidence.

Aim

In this unit learners will find out about the benefits of team work within the health and social care sector. They will also have the opportunity to demonstrate their own team working skills by completing a team task successfully.

Unit Learning Outcomes

1

Understand the importance of team-work in health, social care or children and young people’s settings.

Some examples of the benefits of team working to staff and clients/children may include:

  • everyone is involved in decision making
  • everyone knows each others roles and responsibilities 
  • everyone knows what is planned, what has been implemented and next steps
  • reduces the risk of information being lost or care plans not being implemented appropriately
  • the team can draw on the strengths of individuals to provide quality care.

Assessment Criteria

  • 1.1
    Explain the benefits of team-working to staff and clients/children in health, social care or children and young people’s settings.
2

Know how teams are structured in health, social care or children and young people’s settings.

Structures should show the hierarchy (lines of reporting) of the chosen team and other multi-agency staff that are involved with the team. For example Head of Centre, line manager, key worker, early years practitioner, cook, social worker etc. Learners must also include the purpose of the team.

Assessment Criteria

  • 2.1
    Describe the purpose and membership of different teams in health, social care or children and young people’s settings.
  • 2.2
    Outline the lines of reporting within a specific team.
3

Know the characteristics of effective teams in health, social care or children and young people’s settings.

Features of effective team-working may include:

  • effective means of communication e.g. share information, work through problems together
  • supportive and encouraging
  • everyone understands the goals they are working towards.

Individual behaviours required for effective team work may include:

  • patience e.g. taking time to listen to others
  • willing to accept and give constructive feedback
  • empathy
  • helping others when they need to
  • going the 'extra mile'.

Assessment Criteria

  • 3.1
    Outline the features of effective team-working in health, social care or children and young people’s settings.
  • 3.2
    Describe the behaviours individuals need to display in order to contribute to an effective team in a health, social care or children and young people’s setting.
4

Be able to work as an effective team member to complete a task or activity relating to health and social care or to the care of children or young people.

Learners need to:

  • know their role and responsibilities for the task
  • carry out their responsibilities within the time given and to an appropriate standard
  • ask for help and give help to others
  • share what they are doing with the other team members.

Assessment Criteria

  • 4.1
    Fulfil own responsibilities within a team.
  • 4.2
    Seek and offer support and advice to/from team members.
  • 4.3
    Communicate effectively with team members.