Understanding Airline and Airport Operations

Overview

Framework:
RQF
Level:
Level 2
Unit No:
A/615/8396
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about employment opportunities within an airport.

Assessment Criteria

  • 1.1
    Describe the main jobs within a large airport.
  • 1.2
    Describe the main personal qualities and qualifications needed for selected contrasting jobs.
2

Understand the customer check-in procedure at a large airport.

Assessment Criteria

  • 2.1
    Describe the main stages in the standard check-in procedure with reference to the staff involved at each stage.
  • 2.2
    Explain why particular groups of passengers may be exempt from all or part of this procedure.
3

Understand the role and function of Customs and Immigration services at an airport.

Assessment Criteria

  • 3.1
    Describe the key functions of the Customs and Excise Service at an airport.
  • 3.2
    Describe the key functions of the Immigration Service at an airport.
  • 3.3
    Explain why these services are important.
4

Understand why security is important within an airport.

Assessment Criteria

  • 4.1
    Explain the main ways in which security is maintained at a large airport.
  • 4.2
    Explain, with examples, the consequences of inadequate security arrangements.