End Point Assessment (EPA) is a crucial process in the apprenticeship journey, ensuring apprentices meet the apprenticeship standards required for their specific roles. Conducted by independent point assessment organisations (EPAOs), the EPA process evaluates the knowledge, skills, and behaviours apprentices have developed during their training.

End Point Assessment Process and Preparation

The EPA journey typically includes various assessment methods such as multiple choice tests, practical observations, interview, project work, and presentation. These assessments are designed to be comprehensive, covering all aspects of the apprenticeship standard. The journey from registration to final assessment involves rigorous preparation, including mock assessments and review meetings to ensure readiness.

Find the Right End Point Assessment Organisation

EPA is the final assessment of the apprenticeship journey, providing an impartial evaluation that is separate from the employer. This ensures that apprentices meet all assessment requirements and are fully prepared for their professional careers. Therefore, it is important to find an end point assessment provider that meets all the necessary standards.

Our team of assessment experts is dedicated to nurturing the growth of apprentices, employers and training providers through tailored support and innovative resources. We believe in building lasting, honest relationships that foster an environment of trust and fairness.

Combining extensive experience and industry expertise, we provide unparalleled End-point Assessment (EPA) services to apprentices, employers and training providers. Our unwavering commitment to building lasting relationships fosters trust, drives quality, and sets us apart in the sector.

Why choose End-point Assessment from Gateway Qualifications?

We offer a responsive, supportive, personalised, and transparent end-point assessment service:

  • Dedicated and experienced EPA team
  • National coverage with flexible delivery timeframes to suit the business needs
  • Provision of remote and face-to-face delivery
  • Independent assessment process, ensuring compliance with external and internal quality assurance standards.
  • Experienced and sector specialist independent end-point assessors
  • Easy-to-use end-point assessment management system for registration, booking, payment and results (EPA Pro)
  • Help apprentices achieve grade outcomes that reflect their capabilities
  • Clear pricing reflecting assessment delivery methods and assessment location
  • Transparent process and fees for cancellations and resits
  • Comprehensive support materials for apprentices, employers and providers

Here to help

We provide ongoing support through our dedicated End-point Assessment Team. Start your journey with us now by completing our short form.

We provide End-point Assessment for the following apprenticeship standards

Business administrator

Level: Level 3

Reference: ST0070

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Team leader

Level: Level 3

Reference: ST0384

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Corporate responsibility and sustainability practitioner

Level: Level 4

Reference: ST0934

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Operations manager

Level: Level 5

Reference: ST0385

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Customer service practitioner

Level: Level 2

Reference: ST0072

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Customer service specialist

Level: Level 3

Reference: ST0071

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Content creator

Level: Level 3

Reference: ST0105

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Multi-channel marketer

Level: Level 3

Reference: ST1031

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Business and professional services standards
Business administrator

Level: Level 3

Reference: ST0070 / V1.0

Price: £675 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Business Administrator Standard Specification

Visit the Skills England website to review the current asessment plan

Team leader

Level: Level 3

Reference: ST0384 / V1.2, ST0384 / v1.4

Price: £650 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Team Leader Supervisor Standard Specification

Visit the Skills England website to review the version 1.4 assessment plan

Visit the Skills England website to review the version 1.2 assessment plan

Operations manager

Level: Level 5

Reference: ST0385 / V1.2, ST0385 / V1.4

Price: £1,000 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Operations or Departmental Manager Standard Specification

Visit the Skills England website to review the version 1.4 assessment plan

Visit the Skills England website to review the version 1.2 assessment plan

Corporate responsibility and sustainability practitioner

Level: Level 4

Reference: ST0934 / V1.1

Price: £TBC – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

View the Corporate responsibility and sustainability practitioner V1.1 assessment plan on the Skills England website

Please note: Assessments for this standard are expected to be available from September 2025

Customer service and marketing standards
Customer service practitioner

Level: Level 2

Reference: ST0072 / V1.1

Price: £550 (remote delivery) or £600 (face-to-face delivery) – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Customer Service Practitioner Standard Specification

Visit the Skills England website to review the current assessment plan

Customer service specialist

Level: Level 3

Reference: ST0071 / V1.1, ST0071 / V1.2

Price: £600 (remote delivery) or £700 (face-to-face delivery) – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Customer Service Specialist Standard Specification

Visit the Skills England website to review the version 1.2 assessment plan

Visit the Skills England website to review the version 1.1 assessment plan

Content creator

Level: Level 3

Reference: ST0105 / V1.1

Price: £1,200 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

View the Content creator version 1.1 assessment plan on the Skills England website

Please note: Assessments for this standard are expected to be available from July 2025

Multi-channel marketer

Level: Level 3

Reference: ST1031 / V1.1, ST1031 / V1.0

Price: £1,200 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

View the Multi-channel marketer version 1.1 assessment plan on the Skills England website

View the Multi-channel marketer version 1.0 assessment plan on the Skills England website

Please note: Assessments for this standard are expected to be available from July 2025

I want to know more about End-point Assessment

If you are an employer looking for end-point assessment for your apprentices, please complete our short form and a member of our End-point Assessment team will be in touch to discuss your needs.

Contact our EPA team

If you are a training provider looking for an end-point assessment organisation to work with, please complete our short form and a member of our End-point Assessment team will be in touch to discuss your requirements.

Contact our EPA team