Digital device repair technicians provide essential support across organisations and service settings, working independently or in teams to diagnose, repair and maintain a wide range of electronic devices. They interact with customers, manage technical information, troubleshoot faults and ensure devices operate safely and efficiently. With highly transferable skills, they add value across service environments while building the foundations for future specialist or supervisory technical responsibility.
Price and reassessment
Maximum funding: £11,000
Full EPA fee: £1,700
Reassessment:
- Practical observation: Face to Face: £750
- Professional discussion: Remote: £400 | Face to Face: £500
Gateway requirements
Before the apprentice can enter the EPA Gateway process, the following evidence is required:
- Gateway Declaration and Authentication Statement (this must be signed using an e-signature via a document signing service, such as DocuSign, or a wet signature)
- Reasonable Adjustments Request Form, if applicable (this must be submitted no later than 30 days prior to the EPA Gateway submission)
- Portfolio of Evidence (for Assessment method 2)
If the apprentice is aged 16-18 years, they must have achieved English and Maths qualifications to at least Level 2. If the apprentice is aged 19+ when they begin their apprenticeship, the requirement for the attainment of these qualifications is optional (effective from 11th February 2025). Employers may choose whether these qualifications are necessary, and further details regarding funding can be found in the latest 2025/26 funding rules or 2026/27 funding Rules.
Assessment methods
The assessment methods for the Digital Device Repair Technician apprenticeship consist of the following:
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Assessment method 1: Practical observation with questioning
The apprentice is observed by an independent assessor in the workplace, carrying out their normal day-to-day activities under standard working conditions. Following the observation, the assessor will ask questions to confirm understanding and competence.
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Assessment method 2: Professional discussion underpinned by a portfolio
The apprentice will submit a portfolio of evidence at Gateway. The portfolio is not directly assessed but will be used by the independent assessor to inform the professional discussion.The professional discussion is a structured, two-way conversation that enables the apprentice to demonstrate the knowledge, skills and behaviours required by the standard.
