Improving own Employability Skills

Understand the responsibilities and working patterns associated with a specific role in a work environment.

Learners need to provide sufficient and valid evidence to achieve this outcome.

Responsibilities and tasks for a specific role will be outlined in the job description. These will vary according to the role.

Difference between responsibilities and tasks

Examples of working patterns include:

• working hours (regular or irregular)
• Shift patterns
• number of breaks provided.

Assessment Criteria

• 1.1

  Explain the responsibilities and tasks associated with a specific job role in a chosen work environment.

• 1.2

  Explain the working patterns (eg typical hours, shift-work) associated with a specific job role in a chosen work environment.

Be able to work with due regard for health and safety in the work environment.

Learners need to provide sufficient and valid evidence to achieve this outcome.

Evidence may include witness statements, certificates or a personal log. Examples may include:

• attending Induction/work based training
• following procedures during a fire practice
• personal presentation
• wearing Personal Protective Equipment (PPE)
• adjusting desk and chair to ensure good posture
• knowledge of location of First Aid Kit and how to reach First Aiders.

Assessment Criteria

• 2.1

  Follow relevant legislation and workplace guidelines for health and safety in the work environment.

Be able to meet the professional standards expected in a chosen work environment.

Learners need to provide sufficient and valid evidence to achieve this outcome.

Evidence may include witness statements, peer assessment or a personal log. 

Assessment Criteria

• 3.1

  Follow instructions in a specific work environment to complete tasks to a set standard, seeking help if needed.

• 3.2

  Observe relevant codes of conduct and guidelines in a work environment (eg for personal presentation, punctuality, ringing in sick).

Be able to review own learning gained in a work environment.

Learners need to provide sufficient and valid evidence to achieve this outcome.

Skills and knowledge developed/needed may include:

• product/service knowledge
• understanding of an industry/workplace
• customer service skills
• personal organisation
• personal presentation
• communication skills
• understanding of health and safety
• ICT skills.

Assessment Criteria

• 4.1

  Describe skills and knowledge gained in a work environment.

• 4.2

  Outline areas where further development is still needed.