Communication Skills for Group and Teamwork

Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/504/7695
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Understand the roles and responsibilities associated with working in a group.

Assessment Criteria

  • 1.1
    Summarise different roles for group members when working in group situations.
  • 1.2
    Outline different responsibilities for group members when working in group situations.
  • 1.3
    Explain the relationship between own role and that of team leader.
2

Be able to communicate with others in a group situation.

Assessment Criteria

  • 2.1
    Assess own ability to communicate appropriately with others in a range of group situations.
  • 2.2
    Analyse own ability to listen to others and respond appropriately to develop conversation.
  • 2.3
    Draw conclusions from other group members' views/responses without interrupting.
  • 2.4
    Perform effectively in a group discussion.
3

Know how to co-operate with others when working in a group situation.

Assessment Criteria

  • 3.1
    Assess group situations.
  • 3.2
    Explain why co-operation is necessary to achieve an agreed outcome in a group situation.
  • 3.3
    Compare a range of situations to clarify when it is appropriate to either praise or criticise.
  • 3.4
    Summarise appropriate response to praise from group members.
  • 3.5
    Respond positively to criticism from group members.
  • 3.6
    Assess own ability to give praise and constructive criticism appropriately.