Developing own Interpersonal Skills

Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/504/8430
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

n/a

Unit Learning Outcomes

1

Be able to identify own skills and their use.

Assessment Criteria

  • 1.1
    Describe own strengths.
  • 1.2
    Describe how own skills could be transferred to other roles.
2

Understand the need for time management.

Assessment Criteria

  • 2.1
    Describe why effective time management is important.
  • 2.2
    Describe strategies for improving own time management.
3

Understand the importance of managing stress.

Assessment Criteria

  • 3.1
    Describe own strategies for managing stress.
4

Understand the difference between constructive and destructive criticism.

Assessment Criteria

  • 4.1

    Describe real situations which illustrate and show use of appropriate criticism.

5

Be able to recognise confident behaviour in themselves and others.

Assessment Criteria

  • 5.1
    Describe real situations which illustrate confident behaviour.
6

Know what is meant by non-verbal communication.

Assessment Criteria

  • 6.1
    Describe examples of the use of non-verbal communication in real situations.
7

Know the difference between aggressive, passive and assertive behaviour.

Assessment Criteria

  • 7.1
    Describe how to respond appropriately to aggressive, passive and assertive behaviour.