For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
1 — Be able to work with senior colleagues.
Assessment Criteria
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1.1
Complete a task as instructed by a senior colleague.
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1.2
Use appropriate language, tone and listening skills when communicating with senior colleagues.
2 — Be able to work with peers in the workplace.
Assessment Criteria
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2.1
Use appropriate language and tone when communicating with peers.
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2.2
Contribute ideas and opinions in a way that peers find acceptable.
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2.3
Carry out their own role or task in line with the expectations of their peers.
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2.4
Seek and accept help, guidance and feedback from peers when appropriate.