Entry Level 3
Unit No:
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence


To equip learners with the digital skills that will be useful to them in a work context, including handling information, creating and editing digital content, and communicating using digital skills. Learners will also learn how to operate safely and responsibly online or when using digital devices, and how to solve basic technical problems for themselves.

Unit Learning Outcomes


Be able to use digital skills to handle work-related information.

Assessment Criteria

  • 1.1

    Find information required for routine work-related tasks.

  • 1.2

    Follow workplace guidelines to store and retrieve files.


Be able to create and edit digital content for work-related purposes.

Assessment Criteria

  • 2.1

    Create and save straightforward documents and sound, image or video files, as appropriate to the work context.

  • 2.2

    Edit and format work-related documents in line with given guidelines or instructions, inputting data into existing documents where appropriate.


Be able to use digital skills to communicate in a work context.

Assessment Criteria

  • 3.1

    Send and receive online communications for work-related purposes, in line with given guidelines.


Be able to work online and use digital devices safely and responsibly in a work context.

Assessment Criteria

  • 4.1

    Identify common online risks and threats in a work environment.

  • 4.2

    Follow workplace guidelines for

    •  safe and responsible use of devices and the internet at work
    • reporting anything suspicious or offensive
    • protecting own health and wellbeing while using devices.


Be able to respond to technical problems.

Assessment Criteria

  • 5.1

    Solve simple technical problems.

  • 5.2

    Seek help from an appropriate person when unable to solve a technical problem themselves.