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Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
A/617/4792
Credits:
3
Guided learning hours:
30 hours

Unit Learning Outcomes

1.

Know about own support needs in the workplace.

Assessment Criteria

  • 1.1

    Identify situations in the workplace where they are likely to need support.

  • 1.2

    Outline who can provide support in the workplace and the type of support they can offer.

  • 1.3

    State how appropriate support can help them do their job.


2.

Be able to request support in the workplace.

Assessment Criteria

  • 2.1

    Seek support from different appropriate sources (e.g. colleague/job coach/manager).

  • 2.2

    Request support to meet their needs and personal preferences.


3.

Be able to give instructions to people providing support in the workplace.

Assessment Criteria

  • 3.1

    Instruct those supporting them in a way that helps ensure the support provided meets their needs and preferences.


4.

Be able to make use of support in the workplace.

Assessment Criteria

  • 4.1

    Use support provided to improve own ability to function effectively in the workplace.


5.

Be able to ask for support to be adjusted.

Assessment Criteria

  • 5.1

    Inform an appropriate person about support that is not working.

  • 5.2

    Make comments or suggestions that will help support to be adjusted.