Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/617/5687
Credits:
2
Guided learning hours:
16 hours

Aim

The aim of this unit is to develop a learner’s awareness of what is required to receive and store different types of goods.

Unit Learning Outcomes

1

Understand how to receive goods.

  • Stages in the receipt process
    Unload vehicle – check packaging for damage – check items for damage – check items against delivery note – check items against purchase order – accept or reject goods – sign driver’s copy of delivery note – pass acceptable goods for storage – return rejected goods with delivery driver – pass own copy of delivery note to stock control.
  • Actions
    Reject the goods (if damaged, different or additional) – annotate delivery documents(s) – inform stock control – inform supplier.

  • Factors
    Manual counting; paper-based systems; lack of goods in process; slow goods in process; delays putting into storage for picking; not checking against the purchase order.

Assessment Criteria

  • 1.1

    Explain the stages of a typical goods receiving process.

  • 1.2

    Explain the actions to be taken if goods received are damaged, missing, or are different quantities or different goods to those ordered.

  • 1.3

    Explain how different factors could impact on the receiving process.


2

Understand how to store goods.

  • Importance
    Stock is in the correct location; order processing is not delayed; hazardous goods are stored in accordance with regulations; high value goods are secure; fast moving goods are easy to access; goods are not damaged; perishable goods do not expire;
  • Types of storage
    Hazardous
    In accordance with safety data sheets; gas cylinder cages; flammable storage units; lockable cabinets; lockable compounds; external storage areas; blast proof buildings;
    Non-hazardous – bonded; ambient; standard; bulk storage; containers.

Assessment Criteria

  • 2.1

    Explain why it is important to correctly store goods.

  • 2.2

    Describe different types of storage areas for;

    • hazardous goods
    • non-hazardous goods