Receiving and Storing Goods

Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/617/5687
Credits:
2
Guided learning hours:
16 hours

Aim

The aim of this unit is to develop a learner’s awareness of what is required to receive and store different types of goods.

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Understand how to receive goods.

  • Stages in the receipt process
    Unload vehicle – check packaging for damage – check items for damage – check items against delivery note – check items against purchase order – accept or reject goods – sign driver’s copy of delivery note – pass acceptable goods for storage – return rejected goods with delivery driver – pass own copy of delivery note to stock control.
  • Actions
    Reject the goods (if damaged, different or additional) – annotate delivery documents(s) – inform stock control – inform supplier.

  • Factors
    Manual counting; paper-based systems; lack of goods in process; slow goods in process; delays putting into storage for picking; not checking against the purchase order.

Assessment Criteria

  • 1.1

    Explain the stages of a typical goods receiving process.

  • 1.2

    Explain the actions to be taken if goods received are damaged, missing, or are different quantities or different goods to those ordered.

  • 1.3

    Explain how different factors could impact on the receiving process.

2 — Understand how to store goods.

  • Importance
    Stock is in the correct location; order processing is not delayed; hazardous goods are stored in accordance with regulations; high value goods are secure; fast moving goods are easy to access; goods are not damaged; perishable goods do not expire;
  • Types of storage
    -     Hazardous
    In accordance with safety data sheets; gas cylinder cages; flammable storage units; lockable cabinets; lockable compounds; external storage areas; blast proof buildings;
    - Non-hazardous – bonded; ambient; standard; bulk storage; containers.

Assessment Criteria

  • 2.1

    Explain why it is important to correctly store goods.

  • 2.2

    Describe different types of storage areas for;

    • hazardous goods
    • non-hazardous goods