Overview
Assessment Guidance
Portfolio of Evidence
For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
Assessment Criteria
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1.1: Different types of businesses, for example:
- sole trader
- partnership
- limited company
- non-profit organisations
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1.2: Different types of retail outlets, for example:
- supermarkets
- high-street shops
- online stores
- market stalls
Assessment Criteria
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2.1
Give examples of jobs in different organisations within business and retail.
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2.2: Identify some entry-level jobs, for example:
- administrative assistant
- data entry clerk
- shelf stacker
- store assistant
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2.3: Key responsibilities, for example:
- assisting customers with purchases
- restocking shelves
- operating the till/handling payments
Assessment Criteria
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3.1: Key skills needed, for example:
- communication
- teamwork
- time management
- customer service
Assessment Criteria
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4.1
State some of the skills, important to business and retail workers that they already have.
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4.2
Identify skills they will need to develop if they are to be successful in business or retail.