Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
M/618/3439
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about different types of businesses and retail outlets.

Assessment Criteria

  • 1.1

    Identify different types of businesses.

    1.1: Different types of businesses, for example:

    • sole trader
    • partnership
    • limited company
    • non-profit organisations

  • 1.2

    Identify different types of retail outlets.

    1.2: Different types of retail outlets, for example:

    • supermarkets
    • high-street shops
    • online stores
    • market stalls

2

Know about jobs in business and retail. 

Assessment Criteria

  • 2.1

    Give examples of jobs in different organisations within business and retail.

  • 2.2

    Identify some entry-level jobs, suitable for someone starting out in business and retail.

    2.2: Identify some entry-level jobs, for example:

    • administrative assistant
    • data entry clerk
    • shelf stacker
    • store assistant
  • 2.3

    Outline the key responsibilities of a selected entry-level job role.

    2.3: Key responsibilities, for example:

    • assisting customers with purchases
    • restocking shelves
    • operating the till/handling payments


3

Know about the skills needed to work in business and retail.

Assessment Criteria

  • 3.1

    Outline some of the key skills needed to work in business and retail.

    3.1: Key skills needed, for example:

    • communication
    • teamwork
    • time management
    • customer service 


4

Be able to assess own suitability for working in business and retail.

Assessment Criteria

  • 4.1

    State some of the skills, important to business and retail workers that they already have.

  • 4.2

    Identify skills they will need to develop if they are to be successful in business or retail.