Overview
Assessment Guidance
Portfolio of Evidence
Unit Learning Outcomes
1
Know the importance of equality and inclusion within health, social care and children's and young people's settings.
Assessment Criteria
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1.1
State what is meant by equality and inclusion.
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1.2
Give reasons why it is important in health, social care and children's and young people's settings to treat all service users fairly and to make them all feel welcome.
1.2: Why it is important in health, social care and children's and young people's settings to treat all service users fairly, for example:
- promotes respect and dignity
- encourages participation
- improves wellbeing
- builds trust
- supports individual needs
- creates a positive environment
2
Know about prejudice and discrimination.
Assessment Criteria
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2.1
State what is meant by prejudice.
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2.2
Give examples of different types of discrimination that could occur in health, social care and children's and young people's settings.
2.2: Different types of discrimination, for example:
- direct discrimination
- indirect discrimination
- harassment
- exclusion
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2.3
State why it is important not to discriminate.
3
Know how health, social care and children's and young people's settings can demonstrate equality and inclusion.
Assessment Criteria
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3.1
Give examples of ways in which organisations can ensure that they are treating all service users fairly and making them feel welcome.
3.1: Ways in which organisations can ensure that they are treating all service users fairly, for example:
- provide equal access
- respect individual needs
- create an inclusive environment
- offer training for staff
- encourage participation
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3.2
State how to deal with discriminatory behaviour.
3.2: How to deal with discriminatory behaviour, for example:
- challenge the behaviour,
- report it
- offer support
- follow policies
- educate others