Handling Cash Payments

Overview

Framework:
RQF
Level:
Level 1
Unit No:
D/504/7605
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know the role of the sales assistant in the payment process.

Assessment Criteria

  • 1.1
    Outline the responsibilities of the sales assistant in relation to handling cash payments.
  • 1.2
    Give examples of situations involving payments where a sales assistant should refer a customer to a senior colleague.
2

Know how to process cash payments.

Assessment Criteria

  • 2.1
    Outline the key stages in the cash payment process.
  • 2.2
    List the checks that can be made to ensure accuracy in taking payments.
  • 2.3
    Outline key security measures when taking cash payments, including checks for counterfeit notes and coins.
3

Know how to create a float and cash up.

Assessment Criteria

  • 3.1
    State how to count a float and store it safely at the cash point.
  • 3.2
    Outline procedures for cashing up the takings at the end of trading.
  • 3.3
    State why it is important to complete sales records accurately.
4.1

Be able to handle a cash payment.

Assessment Criteria

  • 4.1
    Request and take payment politely from customer.
  • 4.2
    Offer correct change.
  • 4.3
    Provide a receipt, where this is an organisational requirement.
  • 4.4
    Store cash received safely.