Professional Behaviour in an Office Environment

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
R/504/7844
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Be able to conduct self appropriately in an office environment.

Assessment Criteria

  • 1.1
    Communicate appropriately with colleagues.
  • 1.2
    Work collaboratively with colleagues.
  • 1.3
    Follow instructions of managers or senior colleagues.
  • 1.4
    Work in a way that is consistent with health and safety policies and workplace code of conduct.
2

Know about the rules that organisations have relating to confidentiality and security.

Assessment Criteria

  • 2.1
    Give examples of rules that relate to confidentiality and security.
  • 2.2
    Give reasons why it is important to keep information confidential and secure in an office environment.