IT User Fundamentals

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
T/502/0166
Credits:
2
Guided learning hours:
15 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

IUFE:1 Interact with and use IT system to meet needs

Assessment Criteria

  • 1.1
    Use correct procedures to start and shutdown an IT system
  • 1.2
    Use IT systems and interface features effectively to meet needs
  • 1.3
    Use appropriate terminology when describing IT systems
2

IUFE:2 Organise, store and retrieve appropriately

Assessment Criteria

  • 2.1
    Work with files and folders so that it is easy to find and retrieve information
  • 2.2
    Identify types of storage media that can be used to store information
3

IUFE:3 Understand the need for safety and security practices

Assessment Criteria

  • 3.1
    Follow guidelines and procedures for the safe and secure use of IT
  • 3.2
    Understand the need to keep information secure
  • 3.3
    Keep information secure and manage access to information sources securely
  • 3.4
    Identify why it is important to control access to hardware, software and data
4

IUFE:4 Maintain system and respond to common IT system problems

Assessment Criteria

  • 4.1
    Respond to IT problems and take appropriate action
  • 4.2
    Identify where to get expert advice and help to solve problems