Recommending Holidays to Suit Customers’ Needs

Overview

Framework:
RQF
Level:
Level 1
Unit No:
A/504/7997
Credits:
3
Guided learning hours:
28 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about types of holiday and holiday customers.

Assessment Criteria

  • 1.1
    Identify different holiday types.
  • 1.2
    Describe the features and benefits of different holiday types.
  • 1.3
    Identify different types of holiday customer.
  • 1.4
    Describe the requirements of different types of holiday customers.
  • 1.5
    Outline ways to match holidays to customers.
2

Be able to recommend a holiday to a customer.

Assessment Criteria

  • 2.1
    Identify the holiday requirements of a customer.
  • 2.2
    Use different sources of information to identify a holiday for a customer to meet their requirements.
  • 2.3
    Explain to the customer how the selected holiday meets their needs.