Effective Communication in Health and Social Care, Early Years and Childcare

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
K/504/7669
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know why effective communication in health and social care settings is important.

Assessment Criteria

  • 1.1
    Give reasons why it is important for carers to communicate clearly with adults or children in a health and social care setting.
  • 1.2
    State why carers need to listen to adults or children in a health and social care setting.
2

Know about different communication methods.

Assessment Criteria

  • 2.1
    Give examples of different forms of communication, including ways other than speaking or writing.
3

Know about effective ways for a carer to communicate with individuals in care settings.

Assessment Criteria

  • 3.1
    Give examples of effective practice in communicating with individuals in care settings.
  • 3.2
    Identify some of the possible barriers to communication in a care setting.
  • 3.3
    Give examples of ways to overcome barriers to communication.