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Overview

Framework:
RQF
Level:
Entry Level 1
Unit No:
D/504/9659
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Be able to work with customers.

Assessment Criteria

  • 1.1
    Demonstrate polite and helpful behaviour to customers when carrying out a given, straightforward customer-facing task (e.g. clearing tables at a social club).