For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.
Unit Learning Outcomes
To view the assessment criteria and any additional content, please expand the relevant learning outcome below.
1 — Be able to request support when needed.
2 — Know how to access support.
Assessment Criteria
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2.1
Identify people who can offer support relevant to them.
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2.2
Identify sources, other than people, of relevant support (e.g. websites, help lines, places, equipment).
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2.3
State how to contact relevant sources of support.
3 — Be able to make choices about support.
4 — Be able to give feedback about the support they are being offered.
5 — Know the purpose of the support they receive.