Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/502/4370
Credits:
2
Guided learning hours:
15 hours

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Use calendars to schedule appointments and meetings

Assessment Criteria

  • 1.1
    Create, edit and delete multiple calendar entries
  • 1.2
    Arrange recurring appointments
  • 1.3
    Invite others to meetings and monitor attendance
  • 1.4
    Respond to meeting requests from others
  • 1.5
    Create reminders for calendar appointments and events
  • 1.6
    Locate, organise and display appointments and events as required
  • 1.7
    Import and export calendar data
  • 1.8
    Describe how to share calendars with other users
2 — Use a task list to prioritise activities

Assessment Criteria

  • 2.1
    Create, edit and delete task information
  • 2.2
    Organise and display tasks, setting targets for completion
  • 2.3
    Monitor task progress and set reminders
  • 2.4
    Report on task status and activity
  • 2.5
    Use software features to work collaboratively on tasks with other users
3 — Use an address book to store, organise and retrieve contact information

Assessment Criteria

  • 3.1
    Create, update and delete contact information
  • 3.2
    Locate, organise and display contact information efficiently
  • 3.3
    Create additonal contact lists to separate work and leisure contacts
  • 3.4
    Select and export contact details for use in other applications
  • 3.5
    Create and modify a distribution list
  • 3.6
    Share contact information with others responsibly
  • 3.7
    Explain why it is important to use personal data responsibly and safely
  • 3.8
    Describe why and how to keep contact information up to date