Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/502/4370
Credits:
2
Guided learning hours:
15 hours

Unit Learning Outcomes

1

Use calendars to schedule appointments and meetings

Assessment Criteria

  • 1.1
    Create, edit and delete multiple calendar entries
  • 1.2
    Arrange recurring appointments
  • 1.3
    Invite others to meetings and monitor attendance
  • 1.4
    Respond to meeting requests from others
  • 1.5
    Create reminders for calendar appointments and events
  • 1.6
    Locate, organise and display appointments and events as required
  • 1.7
    Import and export calendar data
  • 1.8
    Describe how to share calendars with other users

2

Use a task list to prioritise activities

Assessment Criteria

  • 2.1
    Create, edit and delete task information
  • 2.2
    Organise and display tasks, setting targets for completion
  • 2.3
    Monitor task progress and set reminders
  • 2.4
    Report on task status and activity
  • 2.5
    Use software features to work collaboratively on tasks with other users

3

Use an address book to store, organise and retrieve contact information

Assessment Criteria

  • 3.1
    Create, update and delete contact information
  • 3.2
    Locate, organise and display contact information efficiently
  • 3.3
    Create additonal contact lists to separate work and leisure contacts
  • 3.4
    Select and export contact details for use in other applications
  • 3.5
    Create and modify a distribution list
  • 3.6
    Share contact information with others responsibly
  • 3.7
    Explain why it is important to use personal data responsibly and safely
  • 3.8
    Describe why and how to keep contact information up to date