Overview

Framework:
RQF
Level:
Level 1
Unit No:
J/502/4206
Credits:
3
Guided learning hours:
20 hours

Unit Learning Outcomes

1

Use IT systems to meet needs

Assessment Criteria

  • 1.1
    Use correct procedures to start and shutdown an IT system
  • 1.2
    Use interface features effectively to interact with IT systems
  • 1.3
    Adjust system settings to meet individual needs
  • 1.4
    Use a communication service to access the Internet
  • 1.5
    Use appropriate terminology when describing IT systems

2

Organise, store and retrieve information efficiently

Assessment Criteria

  • 2.1
    Work with files and folders so that it is easy to find and retrieve information
  • 2.2
    Identify what storage media to use
  • 2.3
    Organise and store information, using general and local conventions where appropriate

3

Follow and understand the need for safety and security practices

Assessment Criteria

  • 3.1
    Work safely and take steps to minimise physical stress
  • 3.2
    Recognise the danger of computer viruses, and how to minimise risk
  • 3.3
    Keep information secure
  • 3.4
    Outline why it is important to stay safe and to respect others when using ICT-based communication

4

Carry out routine maintenance of IT systems and respond to routine IT system problems

Assessment Criteria

  • 4.1
    Identify why routine maintenance of hardware is important and when to carry it out
  • 4.2
    Identify where to get expert advice
  • 4.3
    Carry out regular routine maintenance of IT systems safely
  • 4.4
    Take appropriate action to handle routine IT problems