Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/502/4207
Credits:
3
Guided learning hours:
20 hours

Unit Learning Outcomes

1

Use IT systems to meet a variety of needs

Assessment Criteria

  • 1.1
    Use correct procedures to start and shutdown an IT system
  • 1.2
    Select and use interface features effectively to interact with IT systems
  • 1.3
    Select and adjust system settings as appropriate to needs
  • 1.4
    Select and use a communication service to access the Internet

  • 1.5
    Use appropriate terminology when describing IT systems

2

Manage information storage and retrieval appropriately

Assessment Criteria

  • 2.1
    Manage files and folders to enable efficient information retrieval
  • 2.2
    Identify when and why to use different types of storage media
  • 2.3
    Organise and store information, using general and local conventions where appropriate

3

Follow and understand the need for safety and security practices

Assessment Criteria

  • 3.1
    Work safely and take steps to minimise physical stress
  • 3.2
    Describe the danger of computer viruses, and how to minimise risk
  • 3.3
    Keep information secure
  • 3.4
    Explain why it is important to stay safe and to respect others when using IT-based communication
  • 3.5
    Follow relevant guidelines and procedures for the safe and secure use of IT

4

Maintain system and troubleshoot IT system problems

Assessment Criteria

  • 4.1
    Describe why routine and non-routine maintenance is important and when to carry it out
  • 4.2
    Carry out regular routine maintenance of IT systems safely
  • 4.3
    Identify sources of help and how to get expert advice

4

Maintain system and troubleshoot IT system problems

Assessment Criteria

  • 4.1
    Describe why routine and non-routine maintenance is important and when to carry it out
  • 4.2
    Carry out regular routine maintenance of IT systems safely
  • 4.3
    Identify sources of help and how to get expert advice
  • 4.4
    Identify IT problems and take appropriate action