Effectiveness at Work

Overview

Framework:
RQF
Level:
Level 2
Unit No:
T/505/1482
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about effective behaviour at work.

Assessment Criteria

  • 1.1
    Describe key features of effective behaviour at work.
2

Be able to demonstrate effective working practices.

Assessment Criteria

  • 2.1
    Interact appropriately with different colleagues and/or customers/clients.
  • 2.2
    Complete tasks promptly and as directed.
  • 2.3
    Show initiative in carrying out own role at work.
  • 2.4
    Behave in accordance with organisational codes of practice, procedures and safety rules.
3

Be able to evaluate own practice.

Assessment Criteria

  • 3.1
    Assess the effectiveness of own behaviour in meeting work objectives.
  • 3.2
    Suggest areas for improvement of performance.